Kms Knowledge Management System Definition

These include data driven objectives around business productivity a competitive business model business intelligence analysis and more.

Kms knowledge management system definition. Forrester and kms lighthouse will be joining forces to present the latest trends in the field of knowledge management and customer experience. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. Knowledge management is any system that helps people in an organization share access and update business knowledge and information. A knowledge management system is made up of different software modules served by a central user interface.

What are knowledge management systems. A traditional knowledge management system kms is a technology that helps the creation capture and transfer of knowledge. Forms of knowledge management. Join kate leggett vp and principal analyst at forrester research who will host the event including interactive panel discussions with leading customer experience employee experience and knowledge.

A method for the improvement of business process performance. Knowledge management km is the process of creating sharing using and managing the knowledge and information of an organization. Due to the variety of kmss the definition is often used very loosely. All organizations can benefit from their people sharing innovating reusing collaborating and learning.

Here is a list of 15 benefits that can result from knowledge management km and. If my explanation above makes the definition of these systems seem vague that is because. A knowledge management system kms is a system for applying and using knowledge management principles. An established discipline since 1991 citation needed km includes courses taught in the fields of business administration information systems.

In this piece we ll expand on that definition of knowledge management with some concrete examples and then illustrate exactly why knowledge management is such an important area of focus for businesses and for. Common company departments for knowledge management systems include. A knowledge management system is most often used in business in applications such as information systems business administration computer science public policy and general management. When considering effective knowledge management a variety of factors and needs must be assessed to find the most beneficial form for the knowledge.

What is a knowledge management system kms.